I don't think I have many pet-peeves... But one thing that bothers me are rude and inconsiderate people... When there's a pregant lady or an elderly individual standing on the bus (looking like they'll topple over at any bump), would it hurt to stand up and offer them your seat? Or if you're walking down the street and practically body check someone off the sidewalk, is it so hard to turn your head and say sorry? Maybe I take rudeness to heart because I actually try to be polite... but seriously it's not a difficult task. When I hold the door open for people to go out before me, it's nice to hear a "Thank you" and it'll make me more inclined to open the door for other people in the future.. but if no one stops to notice and just walk out, I'll be more inclined to be like 'Screw this I'm going first'. Alot of people already think this way, I know.. but maybe that's why they're so cynical all the time.
I think every person should at some point in their life work in customer service... Whether it be working in retail, at a restaurant or answering phones.. Then maybe the impatient, snarky people can see how frustrating it is to deal with them and may decide to change the way they behave. Like.. When you're starting out on cash, it can be hard getting used to all the different buttons etc.. so things don't always go so smoothly right off the bat. If the customer has ever worked as a cashier, they would understand the stress you feel and would be more likely to be patient and understanding.. Thereby creating less stress for the cashier, who can then have a chance to process things correctly.
When I was working at Sunnybrook last year, I had to call patients and ask them questions about their health after having surgery.. The days where I talked to nice people, I came home feeling good but the days I had to talk to bitter, old people I came home feeling bitter too. Now I see why telemarketing sucks hard core... So when they call.. don't snap and hang up cause I'm sure they know how much their job blows.. Either interrupt nicely and say No Thanks or let them finish and then say No Thanks. They'll appreciate that more than for you to blow up at them about calling during suppertime..
So yes.. if people were a little kinder, a little more understanding and a little less rude... the world could be a better place... Maybe not, but I'll be happier.
What goes around comes around...
I think every person should at some point in their life work in customer service... Whether it be working in retail, at a restaurant or answering phones.. Then maybe the impatient, snarky people can see how frustrating it is to deal with them and may decide to change the way they behave. Like.. When you're starting out on cash, it can be hard getting used to all the different buttons etc.. so things don't always go so smoothly right off the bat. If the customer has ever worked as a cashier, they would understand the stress you feel and would be more likely to be patient and understanding.. Thereby creating less stress for the cashier, who can then have a chance to process things correctly.
When I was working at Sunnybrook last year, I had to call patients and ask them questions about their health after having surgery.. The days where I talked to nice people, I came home feeling good but the days I had to talk to bitter, old people I came home feeling bitter too. Now I see why telemarketing sucks hard core... So when they call.. don't snap and hang up cause I'm sure they know how much their job blows.. Either interrupt nicely and say No Thanks or let them finish and then say No Thanks. They'll appreciate that more than for you to blow up at them about calling during suppertime..
So yes.. if people were a little kinder, a little more understanding and a little less rude... the world could be a better place... Maybe not, but I'll be happier.
What goes around comes around...

1 Comments:
This Week in Palestinian Blogs: More Violations of Human Rights and a Little Bit of Art
Middle East & North Africa , Palestine , Weblog While most news wire took the comments of the Iranian president Mahmud Ahmadinejad on Israel out of context , in peacepalestine , an article from Tehran Times ...
Find out how to buy and sell anything, like things related to road construction of pa on interest free credit and pay back whenever you want! Exchange FREE ads on any topic, like road construction of pa!
By
Howard, at 10:06 PM
Post a Comment
<< Home